The problem is that deluded managers expect unreasonable returns from their investment. They think you can get the best from people by thinking the worst of them. It just doesn’t work like that. You can’t crack the whip with one hand and expect a firm handshake with the other.

If you want star quality effort, you need to provide a star quality environment. No, window dressing like a free meal is not it. It can serve as a cherry on top, but if the rest of the cake is full of shit, that’s not going to make it any more appealing.

A star environment is based on trust, vision, and congruent behavior. Make people proud to work where they work by involving them in projects that matter and ignite a fire of urgency about your purpose. Find out who you are as a company and be the very best you. Give people a strategic plan that’s coherent and believable and then leave the bulk of the tactical implementation to their ingenuity.

David Heinemeier Hansson: B- environment merits B- effort (via Banterability)

A million times yes. People rise to the level of trust you put in them, the guidance you give, and the vision you express. Want to hire and keep good people, startups? Forget the ping pong table and treat them like adults.

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